APEX 2018 Survey of New Executives – Results


The 3rd Annual Survey of new Executives was launched electronically on September 28th, 2018 to 605 Executives appointed between July 2017 and June 2018.

The goal of the survey was to obtain a snapshot of the views of new EXs on their entry into the Executive group in order to get a sense of how they perceive the work and what their top-of-mind issues are. Of the 605 Executives surveyed, 222 (36%) responded – ranging in age from 30 to over 60 years old.

In the survey, new EXs indicated that they pursued Executive positions for increased challenges, to participate in senior level decision-making and to use their skills and experience. They also identified the top two development opportunities that prepared them for their new Executive roles as exposure to Senior Management and opportunities to undertake acting assignments.

The development opportunities undertaken by new EXs that proved helpful in preparing them for their Executive role included Senior Management exposure, acting assignments, coaching and mentoring and language training. Development opportunities not undertaken that would have been helpful include job shadowing, leadership training and work assignments at level.

In terms of their onboarding experience, new EX’s indicated they were most satisfied with the welcome received from employees and on-the-job learning. However, 21.6% were dissatisfied with the overall orientation received towards their new job and an additional 13.2% indicated not receiving any formal orientation whatsoever.

With respect to the Phoenix pay system, 47.6% of new EXs said that Phoenix is having a large/very large effect on the pay/compensation of their staff, while 54.7% indicated spending an average of 1 to 3 hours weekly dealing with their own pay/compensation issues.

Notwithstanding the issues and concerns outlined above, a majority of new EXs (88%) told us that they are somewhat or very satisfied with their job in general – a slight increase over the 2017 figure of 84%.

We encourage the entire EX community to review the full results of the survey and to use the findings to help guide their own internal departmental processes in relation to the hiring and management of new Executives.