AI in Action: “Assist Me for OAS”

Date: November 10, 2026
Type: Online

Register Now!

AI in Action: “Assist Me for OAS”

Please join us for an engaging session as Guillaume Lefebvre, Director within the Integrated Expertise Network Branch at Employment and Social Development Canada (ESDC), shares the journey behind Assist-Me for OAS, from initial vision to implementation.

In this bilingual and recorded session, Guillaume will highlight key leadership lessons, insights, and implementation challenges gained from developing and deploying Assist Me for OAS, an Artificial Intelligence (AI) chatbot solution within the Old Age Security (OAS) program.

Event Details

Date & Time: November 10, 2026, 12:10 to 12:55 ET

Audience: All Public Service executives across Canada and internationally are invited to attend.

Cost: Free

Language: This event will be bilingual. Simultaneous interpretation will be available via Wordly, an AI-based interpreting service.

Platform: Participants will attend our virtual event via Teams webinar. A meeting link will be sent once you are registered.

Meet the Speaker

Guillaume Lefebvre
Director, Integrated Expertise Network Branch, Employment and Social Development Canada (ESDC)

Guillaume Lefebvre is a Director within the Integrated Expertise Network Branch at Employment and Social Development Canada (ESDC), where he leads initiatives that support service excellence, innovation, and organizational transformation.

With more than 15 years of experience in the federal public service, Guillaume has held leadership, policy, strategic advisory, and program management roles across several organizations, including Service Canada, Transport Canada, the Canada School of Public Service, Innovation, Science and Economic Development Canada, Public Safety Canada, and the Privy Council Office.

Throughout his career, Guillaume has actively contributed to innovation and continuous improvement in the design and delivery of government programs and services. A strong advocate for the practical application of emerging technologies, he has played a leadership role in advancing AI-enabled solutions to support business operations and service delivery.

Guillaume holds a Master’s degree in Public Administration from the École nationale d’administration publique (ENAP) and a Bachelor’s degree in Business Administration from Concordia University.

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