Presented in collaboration with the Canadian Innovation Centre for Mental Health in the Workplace
Today’s leaders are navigating unprecedented levels of uncertainty, rapid change, and organizational complexity. These pressures can unintentionally erode psychological safety, diminish team energy, and increase the risk of harm—even when leaders are deeply committed to supporting their people. Ensuring leaders have the skills to communicate clearly, reduce friction, and model calm self management is essential to protecting the employee experience.
This webinar series is designed for leaders who need practical, immediately applicable tools that reinforce safe leadership practices, strengthen interpersonal confidence, and enhance team performance, building on APEX’s new Positive Leadership Toolkit. Each session is intentionally brief (45 to 60 minutes) to fit into busy schedules while offering actionable frameworks leaders can immediately apply within their respective organizations.
The Setting Yourself Up For Success Leader Series offers leaders brief learning bursts to help them manage complexity without harming themselves, their teams or their colleagues. Each session equips leaders with realistic tools, behavioural clarity, lived experience, and increased confidence to lead with steadiness, compassion, and impact—even during turbulent periods.
Together, these sessions reinforce a leadership model based on the principles of positive leadership, where psychological safety and self-awareness work hand in hand to create teams that are more resilient, more engaged, and better equipped to deliver results.
Courage Chats: Say the Hard Thing (Without Making It Worse)
Most leaders avoid tough conversations because they worry about emotions escalating, relationships breaking, or saying the wrong thing. This session introduces a simple, repeatable conversation map for addressing difficult issues directly, respectfully, and calmly so problems get handled early without dragging them out or avoiding them altogether.
Learning objectives (participants will be able to):
- Recognize when a “courage chat” is needed and why avoidance increases risk
- Use a clear, practical structure to prepare for and guide a difficult conversation
- Deliver direct messages in a way that reduces defensiveness and emotional escalation
